
If you make the customer a promise, make sure you deliver it.
It’s always been my philosophy: Turn the page. If something falls through, turn the page. It’s over with, get used to it, get on with it.
Merv Griffin (1925-2007) was an American television show host and media mogul. His accomplishments included: hosting his own television talk show from 1962-1986, and creation of the television game shows “Jeopardy” in 1964 and “Wheel of Fortune” in 1975.